Microsoft Dynamics 365 Commerce –

An approach to unify the back-office, in-store, and digital store, of your retail organization!

Venturing into the foray of Microsoft D365 Commerce and relay onto the feature-rich model that offers a user-friendly experience for customers, partners, as well as vendors. Facilitate online product customization, empower users to access and tailor services through portals, and boost loyalty by granting customers the flexibility to autonomously manage their purchasing processes and relationships.

Capabilities of Dynamics 365 for Commerce:

Product and service recommendations through AI
Interactive user experience
Asset management through cross-channel ability
Merchandising and distributed order management
Product search capabilities in an appropriate context
Elevate B2B and B2C shopping experiences

Microsoft Dynamics 365 Commerce – An approach
to unify the back-office, in-store,
and digital store,
of your retail organization!

When the term e-commerce is mentioned, companies that sell directly to consumers online, enhance shopping experiences in real-time to drive higher revenue, and have little to no human intervention are considered in the scenario. However, the same term fits for B2B, too!
Venturing into the foray of Microsoft Dynamics 365 Commerce and relay onto the feature-rich model that offers a user-friendly experience for customers, partners, as well as vendors. Facilitate online product customization, empower users to access and tailor services through portals, and boost loyalty by granting customers the flexibility to autonomously manage their purchasing processes and relationships.

Capabilities of Dynamics 365 for Commerce:
• Product and service recommendations through AI
• Interactive user experience
• Asset management through cross-channel ability
• Merchandising and distributed order management
• Product search capabilities in an appropriate context
• Elevate B2B and B2C shopping experiences

Revolutionize Your Retail Business with Dynamics 365 Commerce

Why choose Dynamics365Commerce as your business partner?

Because YOUR Success is Our Ultimate Goal.

Now, if you ask, why we are different from other Microsoft Dynamics Partners, our answer is: Our Unique Business Strategy for Each Individual Business.

We believe that each distinct business requirement demands unique solutions, and we are here to deliver that. Our end goal is not just to provide a successful deployment of Dynamics or an extension, or an upgrade or a migration. Our end goal is to witness your growth.

Prior to introducing any business applications:

Our team comprehensively grasps your strategic objectives.
Aims to clarify the tactics and key performance indicators (KPIs) essential for achieving and measuring success in alignment with your goals.
Delve into the discussion of technology features and benefits.

Whether operating within an enterprise or the cloud, on mobile devices, or in machine-to-machine interactions, we stand as a trusted advisor. Leading companies rely on us to guide them in driving transformation and attaining strategic, financial, and operational value, both today and in the future.

The USP of Microsoft 365 Commerce

Attain a unified customer experience

Dynamics 365 for Customer Service features an interface designed to contextually deliver tools, guidance, and data across all channels. This ensures a seamless and frictionless customer support process so that associates can consistently address customer inquiries, identify upsell opportunities, and offer product recommendations, whether in-store, online, or over the phone.

Agile Marketing and Merchandising

Harness a powerful suite of core management capabilities for

Product, pricing, promotions, and planning to reduce overstock or stockouts

Implement endless aisle strategies

Profits optimization

Diverse functionalities support category and channel-specific Dynamics 365 Commerce pricing, along with catalog-specific promotions. Provide customers with extensive options for when and how they purchase, accepted payment methods, and delivery preferences to ensure the broadest possible choice.

Flexible and Scalable

Microsoft Dynamics Commerce is crafted for scalability and flexibility enabling businesses to effortlessly expand and adjust to evolving market dynamics. It offers customization options tailored to the unique requirements of each business and seamless integration with other systems like CRM and ERP. The software comes pre-equipped with all the necessary tools for designing and managing retail websites across standard and non-standard channels. Key features include the ability to:

Develop custom B2B sites and user-specific catalogs.

Facilitate bulk orders by item, variant, and templates.

Streamline data uploads and updates between ERP and Commerce for easy management.

Integration with Microsoft Power Platform

Microsoft is actively developing and endorsing tools that provide users with limitless possibilities to elevate their software experience.
Power Virtual Agents, scalable and intelligent conversational bots, possess emerging technologies like ChatGPT. With built-in KPI tracking, the system can learn from past practices and offer continuous improvement suggestions.
Furthermore, the Power platform offers connectors that empower citizen developers to easily create low-code/no-code apps for various tasks, including product search engines, inventory checks, and category reviews. This facilitates a user-friendly and customizable approach to application development.

Lead the Race with Dynamics 365 Commerce

Our experience and expertise have been accumulated with years of business practice and by being trusted advisors for our clientele.

Elevate your business to enhance its strategic agility.
Develop technology-backed business strategies that yield desired outcomes.
Navigate dynamic technologies, methods, and platforms to optimize your investments.
Utilize a proven methodology that minimizes inefficiencies and accelerates return on investment.
Effectively manage market variations and foster the adoption of new processes and technologies across your organization.

Teaming Up with The Best for Your Retail Business: The Dynamics 365 Commerce Power

As a Microsoft Gold Certified Partner, we understand various facets of Microsoft technologies. We boast higher customer satisfaction and retention rates. Our team has profound expertise, industry acumen, and a comprehensive understanding of Microsoft’s product suite. Through our strong association with Microsoft, we are able to promptly share knowledge, insights, and potential cost-saving opportunities with our customers. Reach out today for a complimentary consultation and discover how we can drive the digital transformation of your business, providing you with a competitive edge.

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